Order Processing:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time:
Local deliveries: 3–5 business days
Nationwide deliveries: 5–7 business days
International deliveries: 7–15 business days (depending on location)
Shipping Charges:
Shipping charges are calculated at checkout based on your delivery location and order weight. Free shipping may be available on eligible orders above a certain amount.
Order Tracking:
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can follow your package in real-time.
Delays:
Delivery times may vary due to weather, holidays, or unexpected courier delays. We appreciate your patience.
Wrong Address Disclaimer:
Please make sure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.
Damaged Packages:
If your package arrives damaged, please contact us within 24 hours of delivery with photos, and we will assist you promptly.